After-sales Overview

Please select the corresponding after-sales processing page according to the product and language. 👇🏻👇🏻👇🏻

Precautions for using the product:

1. Magsafe magnetic charger:
-Please use the QC3.0 cigarette lighter to connect to the car power supply. Not every style includes.
-Please use the iPhone without a phone case, or use the Magsafe phone case. It is not recommended to use other phone cases.
-If you are using another phone/phone case, please follow the instructions to properly stick the Magsafe Ring on the outside of the phone/phone case (included). Any phone case, no matter how thin, must use the Magsafe Ring.

2. Automatic induction clamp arm charger:
-Please use the QC3.0 cigarette lighter to connect to the car power supply. Not every style includes.
-Please stretch the charger base according to the size of the phone, or go to the after-sales processing page to watch related videos.
-Please use a phone case with a thickness of less than 5mm.

3. Accessory use:
-3M adhesive needs to be pasted for 24 hours before installing the charger, otherwise it is easy to fall off.
-The suction cup needs to be pasted on a flat and non-sloped place, and the charger needs to be installed after 24 hours of pasting, otherwise it is easy to fall off.

Auckly official customer service: Auckly@outlook.com